Garland’s experience in the health insurance and health care industry spans 33 years. Before joining ER, Garland held the CEO position with UnitedHealthcare responsible for North Carolina, South Carolina, and Georgia.
As CEO, Garland had P&L responsibility for commercial group business in these states with up to 2 billion in revenue and 2 billion in ASO medical spend. The primary responsibility was leading the planning and deployment for local provider, customer, consumer, regulatory and legislative initiatives in both states. This included, attaining 70% penetration in both NC and SC with provider value-based reimbursement, transforming the commercial marketplace by finalizing legislation that removed MFNs from NC and allowing small business owners access to level funded benefit plans in NC and SC, winning the state of Georgia employee/retiree health plan serving over 300,000 members, and partnering with DOI to launch individual exchange plans to serve over 175,000 members in NC.
Prior to the CEO of the Carolinas role, Garland served in the CEO position for Tennessee and Arkansas with United Healthcare.
Before the UnitedHealthcare acquisition, Garland was the VP of operations for John Deere Healthcare in the states of Virginia and Tennessee and then VP of Operations for Iowa, Illinois, and Wisconsin. In this role he had P&L responsibility for commercial group, individual, Medicare advantage, Medicare cost, Medicaid, and CHIP lines of business serving 750,000 members.
As Assistant Director in receiverships Garlands role is to provide support and expertise to our team, customers, and stakeholders related to existing projects and support any new opportunities.
Garland received his undergrad BBA and Accounting minor and went on to receive his MBA in Economics and Finance from ETSU. He resides in Winston Salem, NC with his wife, Chris. Garland and Chris are blessed to have 4 adult children and enjoy spending time with them whenever possible.