Information Technology Services

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The Information Technology (IT) Services Division assists state Departments of Insurance and federal agencies with the examination of insurer’s IT systems to ensure compliance, integrity and reliability of those systems as they pertain to financial and market conduct exams, supervisions, rehabilitations, receiverships, and other special projects as they are requested. Our IT examination services follow an industry standard framework (such as COBIT, NIST, ITIL, etc.) to ensure a comprehensive and complete evaluation and review. Complementary cybersecurity examination services may be included to ensure strong mitigation efforts against cyber threats. Services such as:

  • Risk Assessments
  • Incident Response
  • Facilities Security
  • Vendor Management
  • Business Continuity Preparedness
  • Disaster Recovery Planning
  • Regulatory Compliance
  • Vulnerability Assessments
  • Penetration Testing

In addition, the IT Services Division provides data analysis and data science services to supplement our IT examination services. ER’s data specialists have the requisite skills and experience to manage data projects of varying scopes and sizes. Our data skillsets include but are not limited to:

  • Excel
  • Access
  • ACL
  • Power BI
  • Tableau
  • TeamMate AM and TeamMate+
  • SQL Server, SQL Scripting and DB Administration
  • A variety of programming languages (eg. C, Visual Basic, Python, FileMaker Pro, etc.)
  • Data importing, exporting, aggregation, formatting, transformation, transmission, etc.

Our IT specialist team is made of up dedicated professionals who hold the required and complementary designations to perform and deliver these technical consulting services. All senior examiners hold the Certified Information Systems Auditor (CISA) certification from ISACA, and many hold the Automation Examination Specialist (AES) certification from the Society of Financial Examiners (SOFE). Additionally, most hold the Accredited Financial Examiner (AFE) and Certified Financial Examiner (CFE) designations from SOFE, which further validates their knowledge and understanding of the insurance industry. Additional designations include Market Conduct Manager (MCM) and Advance Market Conduct Manager (AMCM) from the Insurance Regulatory Examiners Society (IRES), and a number of specialized technical certifications related to IT systems, technology, and cybersecurity.

ER’s Information Technology Division is comprised of a wide array of talented professionals, all with varying and experienced backgrounds to deliver exceptional services. Each team member brings a unique combination of skill sets, talents, perspectives, and experiences to the table to provide a collaborative solution for the needs of our clients. Our focus is on today, but our eyes are always looking forward to the future.

Division Leadership

Steven Sigler, CFE, AES, AMCM, CISADirector

Steven Sigler has 20+ years of employment experience in Insurance; 7 years involving IT support, IT…

James Gowins, CISA, AES, AFE, MCMAssistant Director

James started his regulatory career with the Texas Department of Insurance in 2010. In 2013, James…