Market Conduct Property & Casualty / Life & Annuity Services

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The Market Conduct Property & Casualty / Life & Annuity (P&C/L&A) Division’s purpose is to conduct objective market conduct analysis and examinations to identify areas of regulatory violations and potential consumer harm for state departments of insurance. 

The P&C/L&A Division’s services include: 

  • Targeted and Comprehensive examinations
  • Single and multi-state examinations
  • Market Regulation Program Development
  • Market Regulation Consultation
  • Market analysis (including Level 1, Level 2, and Market Conduct Annual Statement (MCAS) reviews)
  • Data analysis

The P&C/L&A Division performs market analysis and targeted and comprehensive examinations for property and casualty as well as life and annuity examinations. Areas of expertise include examinations focused on all lines of business, such as Private Passenger Automobile, Homeowners, Dwelling Fire, Commercial Automobile, Commercial Multiple Peril and Workers’ Compensation. In addition, the P&C/L&A Division oversees life and annuity examinations, which may focus on all products including Whole Life, Universal Life, Term Life and Annuities. 

Our team has several individuals who have earned the IRES Certified Insurance Examiner (CIE), Accredited Insurance Examiner (AIE), or Market Conduct Management (MCM) designations. Team members consist of former insurance company compliance attorneys, former National Association of Insurance Commissioner (NAIC) Market Regulation Staff, including the NAIC’s first Market Analysis Manager, and former state regulators, such as the head of a Property and Casualty Division at the Department of Insurance and a Chief Market Conduct examiner. Each team member brings a specialized skill or area of focus to the team. Some have extensive underwriting or rating expertise, while others have hands-on claims handling experience. But most important, our team is passionate about market regulation and assisting state regulators in identifying issues and areas of concern. 

Division Leadership

Craig L. Leonard, CPCU, CCP, CIE, FLMI, ARC, AIAF, ARMDirector

Craig has 30+ years in the insurance industry including 23 years as a state regulator, NAIC…

Nicholas Klug, JD, CIE, AMCM, AIRCSenior Manager

Nicholas has 10+ years of experience in the field of insurance regulation. Prior to joining ER in…

Kelly Wylie, CPCU, ARM, SCLA, AIC-MSupervisor

Kelly has 30+ years in the Property and Casualty insurance industry which includes agency, underwriting and…