Ms. Uku has over 10 years of experience in various roles within healthcare, military, and educational organizations. Prior to joining Examination Resources, Ms. Uku worked within the Department of Defense, specifically under the Military Health System (MHS), as a Revenue Cycle, Coding, and Data Quality Manager. In this triple-hatted role, she led a cross-functional team executing quality control inspection and audits, identifying the root cause of negative trends in business functions and clinical operations, and developing continuous process improvements for stakeholders.
Since joining Examination Resources, Ms. Uku has worked extensively with the Federal Market Conduct Team participating in comprehensive health exams that review compliance for ACA, PHSA, NMHPA, and WHCRA regulations. Ms. Uku also has experience as a Policy Forms Analyst reviewing policy forms for compliance with ACA and MHPAEA. In her current role with ER, Ms. Uku serves as an Assistant Supervisor for federal No Surprise Act targeted market conduct examinations.
Ms. Uku is a member of the Insurance Regulatory Examiners Society (IRES) and holds the Certified Insurance Examiner (CIE), Fellow Academy for Healthcare Management (FAHM), and Market Conduct Management (MCM) designations. Ms. Uku earned her Bachelor of Arts from the University of Rhode Island and a Master of Science in Healthcare Management from the University of Maryland.